Complaint Cell

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Central Customer Services & Complaint Management Cell

(E-mail Address: ccs.cmc@bgcb.com.bd, Phone: +880255068889-93)

Name Designation Role Contact Info
Dr. Md Rafiqul Islam DMD & CTO Head of the Cell rafiqul.islam@bgcb.com.bd
Md. Humayun Kabir, FCS Deputy Managing Director & Company Secretary Focal Point humayun.kabir@bgcb.com.bd
Md. Saiful Islam EVP & Head, International Division & Operations Member saiful.md@bgcb.com.bd
Pronab Kumar Roy SVP & Chief Risk Officer (CRO) Member pronab.kumar@bgcb.com.bd
Khan Md Faisal SVP & Head, Internal Control & Compliance Division Member md.faisal@bgcb.com.bd
Rafiq Ahmad Head, Human Resources Member rafiq.ahmad@bgcb.com.bd
Mridul Deb Nath AVP, Operations Division Member mridul.debnath@bgcb.com.bd
Md. Quamruzzaman Acting Manager, Corporate Branch Zonal Focal Point-Dhaka Zone md.quamruzzaman@bgcb.com.bd
Mohammed Ayub Ali Cluster Head & Manager, Agrabad Islami Banking Branch Zonal Focal Point-Chattogram Zone ayub.ali@bgcb.com.bd
Md. Abu Toyub Cluster Head & Manager, Bogura Branch, Bogura Zonal Focal Point-Rajshahi Zone abu.toyub@bgcb.com.bd
Md. Ahasan Ul Firoj Manager, Rangpur Branch, Rangpur Zonal Focal Point-Rangpur Zone ahasan.firoj@bgcb.com.bd